Job Description
- Assist in monitoring and maintaining IT systems (networks, servers, hardware) at head office and branches.
- Support basic configuration of network devices (firewalls, routers) under supervision.
- Manage and troubleshoot issues with CCTV, time attendance, and internal phone systems.
- Resolve common IT issues related to network, printers, and office software; guide users remotely when needed.
- Set up and configure laptops/desktops for new hires; perform basic diagnostics and repairs.
- Support IT procurement: assist in vendor evaluation and equipment selection.
- Manage user accounts and software licenses.
- Document IT procedures, incidents, and assist with reports.
- Participate in internal IT projects and other tasks as assigned
Job Requirements
- At least 1 years of professional experience in IT support, IT Helpdesk, system administration, or similar roles.
- Solid understanding of computer hardware, networking, Windows OS, and basic Linux.
- Familiarity with Active Directory, Office 365, VPN, and antivirus solutions is preferred.
- Practical experience in PC/laptop setup, software installation, and troubleshooting.
- Strong problem-solving skills, with a hands-on and proactive approach.
- Responsible, honest, and able to work independently with minimal supervision.
- Good at English (Reading and Communication).
- Bachelor’s degree or higher in Information Technology, Computer Networking, or related fields.
How To Apply
Step 1: Submit Your CV
Apply directly through the Innotech Vietnam Corporation website by uploading your updated CV to the careers section.
Step 2: Phone Screening
If shortlisted, you will receive a call from the HR team for a brief survey and initial screening.
Step 3: Interview
Qualified candidates will be invited to an interview to further assess suitability for the role.
Step 4: Onboarding
Successful applicants will receive an offer and begin the onboarding process to officially join the team.
